Through lectures and applied techniques, basic quantitative techniques used in managerial decision-making will be explored. Students will select appropriate decision criterion including how to make decisions under uncertainty, will apply and interpret resource allocation techniques such as linear programming, queuing theory and simulation techniques as they formulate and support their recommendations. Goal programming and dynamic programming will be introduced and students will learn the appropriate application of these techniques. 3 credits. Online delivery or Lecture on-campus. Prerequisite: COMM 5021. Students cannot retain credit for both COMM 5022 and OPER 5002.